At Gio’s Epoxy Flooring, we respect your privacy and are committed to protecting the information you provide when visiting our website or contacting us for services.
This Privacy Policy explains what information we collect, how we use it, and the choices available to you regarding your information.
Information We Collect
We may collect information that you voluntarily provide through our website, including:
- Name
- Phone number
- Email address
- Property address
- Project details
- Any information you submit through contact forms, quote requests, text messages, emails, or phone calls
We may also collect certain technical information automatically when you visit our website, including:
- IP address
- Browser type
- Device information
- Pages visited
- Date and time of visits
- Website usage statistics
How We Use Your Information
The information we collect may be used to:
- Respond to quote requests and inquiries
- Schedule estimates and consultations
- Communicate regarding your project
- Improve our website and customer experience
- Monitor website performance and security
- Provide customer support
- Maintain business records
We use your information only for legitimate business purposes related to our flooring services.
Text Messages and Phone Calls
If you provide your phone number, you consent to being contacted by Gio’s Epoxy Flooring regarding:
- Quote requests
- Scheduling
- Project updates
- Customer service matters
Standard message and data rates may apply depending on your mobile carrier.
We do not send spam messages or sell phone numbers to third parties.
Cookies and Website Analytics
Our website may use cookies and analytics tools to understand how visitors use our site.
These technologies help us:
- Improve website performance
- Measure traffic and visitor behavior
- Enhance user experience
- Identify technical issues
You can adjust your browser settings to refuse cookies if desired.
Information Sharing
We do not sell, rent, or trade your personal information.
We may share information only when necessary with trusted service providers who help us operate our business, including:
- Website hosting providers
- Marketing and analytics services
- Communication platforms
- Scheduling and business management tools
These providers are only permitted to use information as necessary to perform their services.
Data Security
We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction.
While no internet transmission can be guaranteed completely secure, we strive to use commercially reasonable safeguards to protect your information.
Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of external websites. We encourage visitors to review the privacy policies of any third-party sites they visit.
Children’s Privacy
Our services are intended for homeowners and property owners and are not directed toward children under the age of 13.
We do not knowingly collect personal information from children.
Your Rights
You may request that we:
- Update your information
- Correct inaccurate information
- Delete information we no longer need for legitimate business purposes
To make a request, please contact us using the information below.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any updates will be posted on this page with a revised effective date.
Contact Us
If you have any questions regarding this Privacy Policy or how your information is handled, please contact:
Gio’s Epoxy Flooring
2023 Solar Ave
Decatur, IL 62526
Phone: 217-358-1750
Email: info@giosepoxyflooring.com
Website: https://www.giosepoxyflooring.com